All Systems Operational
API ? Operational
90 days ago
99.99 % uptime
Today
Signaling Service ? Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 26, 2020

No incidents reported today.

Nov 25, 2020
Resolved - Error levels are returning to normal.
Nov 25, 10:58 EST
Monitoring - Parsec is operational but we are seeing higher than usual error levels.
Nov 25, 10:44 EST
Resolved - Services are returning to normal.
Nov 25, 10:29 EST
Identified - AWS Kinesis is seeing elevated errors causing delays and failed requests in the Parsec API.
Nov 25, 10:23 EST
Investigating - We are seeing elevated error messages and clients failing to connect to hosts. We are currently investigating.
Nov 25, 10:16 EST
Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020
Resolved - The networking issues have been resolved.
Nov 20, 00:45 EST
Monitoring - The networking issues have subsided at AWS and we're seeing a promising reduction in Parsec connection errors. We will continue to monitor the issue.
Nov 20, 00:32 EST
Update - We are continuing to investigate this issue.
Nov 20, 00:21 EST
Update - We've confirmed that the timeouts are due to widespread networking issues at our infrastructure provider, Amazon Web Services. We'll continue to monitor and investigate solutions for mitigating these connection timeouts.
Nov 20, 00:16 EST
Investigating - We are currently investigating an increase in networking errors within our server infrastructure. Users may experience slowness and difficulty connecting to hosts with the Parsec app.
Nov 20, 00:08 EST
Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.

Nov 12, 2020

No incidents reported.